Built around your operation. Not the other way around.
Tapnet is one platform, set up around how each business actually works. Start with standard setup and guided onboarding, or work with us on a tailored implementation.
- Starting paths
- Standard or tailored
- Platform
- The same core for both
- Contract
- Month-to-month
Feeds in
Signed POD
From the Android Driver App, or uploaded to the waybill
Cartrack
Track trucks and cars, by arrangement
WhatsApp
By arrangement, billed on use
Tapnet
Deliveries, dispatch and POD on one record per load.
Goes out
Finance
POD and waybill PDFs, CSV reports. Sage or Xero by arrangement
Your customers
Emails from your own address, and a tracking page
Why we work this way
No two logistics businesses run the same way. Dispatch processes, paperwork requirements, customer communication, departments, approvals and existing software all differ.
Rather than asking you to change everything to fit a generic product, we set Tapnet up around how your operation works, and help you improve it from there.
Four stages
The same approach, whether you start with standard setup or a tailored implementation.
- 1UnderstandWe map how work moves today: how jobs are booked and dispatched, what paperwork each customer needs, how customers are kept informed, who approves what, and which systems hold the data. Then we agree where the bottlenecks are and what to fix first.
- 2ConfigureWe set up Tapnet’s available tools around your business: workflows, users, roles and permissions, document requirements and customer notifications. This uses what the platform already does.
- 3ConnectWe assess where Tapnet can connect to your existing software, such as an ERP, TMS or accounting system, and where information can move automatically. Custom integrations are scoped, quoted and agreed separately before any work starts, and some depend on your provider’s access.
- 4ImproveAfter go-live we help you refine your processes and adopt more of the platform as you need it, within your agreed service arrangement.
Two ways to start
Both run on the same core platform, so you can begin with one and add the other later.
- Best for
- Standard setupTeams that want to start quickly with standard workflows
- Tailored implementationSeveral branches, established systems or specific operational requirements
- What you get
- Standard setupTapnet’s existing tools, guided onboarding and ready-made automations
- Tailored implementationBusiness-specific workflows, integrations and requirements, scoped with you
- How it is priced
- Standard setupA published package, with a once-off set-up fee
- Tailored implementationYour package, plus custom work quoted separately after scoping
- Platform
- Standard setupThe same core platform
- Tailored implementationThe same core platform
- Next step
- Standard setupBook a 15-minute intro
- Tailored implementationBook the 30-minute diagnostic
Custom development and integrations are not included in a standard subscription. We scope and agree them with you first. All prices exclude VAT.
What helps us help you
A smooth implementation needs a little from your side too.
- A process owner
- Someone who knows how work moves and can make decisions.
- Real examples
- A few typical jobs, documents and customer requirements.
- System contacts
- Where a connection is in scope, the right person for each system.
- Time for training
- A session for each team that will use Tapnet.
Questions about working with us
Is custom development included in the subscription?
No. Standard packages cover Tapnet’s existing tools and set-up. Custom workflows and integrations are scoped and quoted separately, and agreed before any work starts.
Can a smaller business just get started?
Yes. Standard setup uses guided onboarding and ready-made automations, on published pricing, with no complicated implementation project. Starter goes live in 7–14 days.
Do we have to replace our existing software?
No. We look at what you run and where it makes sense to connect. Some connections depend on your provider’s access.
Can we move from standard setup to a tailored implementation later?
Yes. Both run on the same core platform, so tailored work can be added when you need it.
What happens after go-live?
We support you during business hours, Mon–Fri 09:00–17:00 SAST, and help you refine your processes and adopt more of the platform within your agreed service arrangement.
Related
- Core platformConfigurable logistics operations and workflow automation for South African operators: dispatch, drivers, POD, documents and finance, connected to your systems.
- SolutionsDriver POD app and logistics automation for South African operators: dispatch, invoicing, rates and custom builds. Setup from R15,000, month-to-month.
Start with how your operation works
Book a free 30-minute diagnostic. We map one of your workflows and tell you which starting path fits.