Stop doing by hand what software can do.
Automated workflows handle approvals, notifications, data transfers and routine tasks, so your team stops copying, chasing and checking. Start with one workflow and grow to a full department.
- Setup
- From R15,000
- Go-live
- 7–14 days
- Contract
- Month-to-month
Feeds in
Driver’s phone
Signed POD and photos, captured offline
Cartrack
Vehicle positions and ETAs
WhatsApp Business
Messages to and from drivers
Tapnet
Dispatch, driver POD and invoicing on one record per load.
Goes out
Sage Accounting or Xero
Invoices posted the day the POD is signed; payroll hours to Sage 300 People
Your customers
Pay by OZOW, PayFast, Yoco, EFT or debit order
Your team is stuck doing robot work
Skilled people lose hours a day to copy-paste, waiting on approvals, follow-up emails and checking whether things got done.
- Waiting on approvals
- Documents sit in inboxes for days. Nobody knows what is pending, and work stalls when someone is on leave.
- Copy-paste between systems
- Data entered in one system is entered again in three others. Errors multiply and nobody trusts the numbers.
- Status unknown
- “Did that get done?” “Where is that request?” “Who is handling this?” Questions nobody should need to ask.
Choose your automation level
Start with one workflow and scale to a full department. All prices in ZAR, excluding VAT.
- Starter
- Workflows1
- SetupR15,000
- MonthlyR5,000
- Live in7–14 days
- Best forAutomating for the first time, or fixing one specific bottleneck
- Growth
- Workflows3, connected
- SetupR45,000
- MonthlyR15,000
- Live in3–4 weeks
- Best forSeveral connected processes and up to about 15 drivers
- Scale
- Workflows5–8
- SetupR95,000
- MonthlyR25,000
- Live in6–8 weeks
- Best forAutomating a whole department
Month-to-month with 30 days’ notice. Need something bigger? See custom platform builds.
Lead and job routing
Rules you define decide who gets each enquiry or job, by territory, capacity or expertise, and the system tells them straight away.
Before
Sales admin assigns website enquiries by hand. It takes hours, and leads go cold while they wait.
With Tapnet
Enquiries are assigned the moment they arrive, with a WhatsApp notification to the person who owns them.
Customer onboarding
One trigger creates the tasks, document requests and welcome messages for a new account, and tracks them to completion. For a logistics operator, that can mean the account in Sage, the rate card, delivery contacts and the credit application.
Before
A three-day process across five people, run from spreadsheet checklists. Steps get missed and new customers notice.
With Tapnet
Every step is created automatically, and one dashboard shows where each new account stands.
Approvals
Purchase requests, credit notes and other approvals route by value, type or urgency, with escalation and delegation when someone is away.
Before
Requests sit in email for days. Nobody knows what is pending, and urgent approvals happen by phone.
With Tapnet
A mobile-friendly approval queue with automatic escalation and a full audit trail. Managers approve from their phone.
What we can automate
Every workflow is built around your process, not a template.
- Approval workflows
- Multi-level approvals with escalation, delegation and mobile access.
- Data synchronisation
- Accounting, CRM and operations tools kept in step, without retyping.
- Notifications
- WhatsApp, SMS and email messages triggered by business events.
- Scheduled tasks
- Reports, reminders and batch processes that run on a schedule.
- Conditional routing
- Work routed by value, type, urgency or any rule you set.
- Compliance tracking
- Audit trails, approval logs and the records regulators ask for.
How we work
The Tapnet deployment protocol: the same four phases on every package.
- 1DiagnoseWe map the workflow as it runs today and put a rand value on each delay.
- 2ConnectWe connect the systems involved, such as Sage or Xero and WhatsApp, and clean up the data they share.
- 3AutomateWe build the workflow, starting with the most expensive step. You review at every milestone.
- 4DeployYour team is trained, the workflow runs on live work, and the engineers who built it support it.
Workflow automation questions
Are we locked into a contract?
No. Every package is month-to-month with 30 days’ notice, and you own the custom work we build for you.
What does the monthly fee cover?
Hosting, monitoring, maintenance, support and updates. Support runs Mon–Fri 09:00–17:00 SAST, with emergency on-call for critical issues.
Can we spread the setup fee?
Yes. On Growth, Scale and Enterprise the setup fee can be split into two or three payments.
What if our needs change?
You can upgrade or change your tier at any time. Starter can move to Growth, and Growth to Scale or Enterprise.
Related
- Logistics automationAutomate POD capture, dispatch, stock and invoicing for South African logistics operators. Connects to Sage, Xero, WhatsApp and Cartrack. Live in 7–14 days.
- Invoice automationAutomate invoicing from signed POD to paid invoice. Posts to Sage or Xero, matches payments and chases overdue accounts. Setup from R15,000, month-to-month.
- Custom platformBespoke operations software for South African businesses: dashboards, portals and internal tools built around your workflows. From R200,000, in 12–20 weeks.
Bring last month’s invoice run. Leave with your number.
Thirty minutes with the people who build Tapnet. We map how a delivered load becomes an invoice in your operation and tell you plainly whether Tapnet is the right fix. Free, with no obligation.