About Tapnet

We automate workflows
so you can scale

Tapnet builds workflow automation for South African SMBs running on CRM, WhatsApp, and spreadsheets. We're not a generic dev shop—we're operational software specialists who understand business processes because we've lived them.

Founded by operators, for operators. Every system we build eliminates bottlenecks, not creates new ones.

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20+
Systems Built
Operational platforms delivered
40%
Avg Time Saved
Team productivity increase
R45M+
Value Automated
In annual workflows
99.9%
Uptime SLA
Enterprise reliability
Our Story

Built by operators,
for operators

Tapnet was born from frustration. After years watching businesses drown in spreadsheets, WhatsApp chaos, and disconnected tools, we knew there had to be a better way.

We're not career developers building software from a spec sheet. We've been in the trenches— managing teams, running operations, hitting bottlenecks. We built Tapnet to solve the problems we lived through.

Today, we specialise exclusively in workflow automation: the systems that capture leads, route work, sync data, and eliminate the manual tasks that keep your team from scaling.

Our Mission

To eliminate operational bottlenecks for 1,000 South African businesses by 2030—creating over R1 billion in value through automation.

What Drives Us
Measurable business impact
Operational excellence
Long-term partnerships
Honest assessments
How We Work

Why clients choose us

Speed Without Shortcuts

We build fast—single workflows in 7-14 days, full suites in 6-8 weeks. But we never compromise on quality, testing, or security.

Weekly updatesBi-weekly demosClear timelines

Built to Last

Every system is designed for scale. Enterprise security practices, comprehensive testing, and architecture that grows with your business.

99.9% uptimeAuto-scalingFuture-proof

Operators, Not Just Developers

We understand business operations because we've lived them. We build software that actually solves real workflow problems.

Business-firstProcess expertsROI focused

Fixed Scope, Clear Pricing

No scope creep. No surprise costs. We define everything upfront and deliver exactly what we promised—on time and on budget.

Fixed pricingNo surprisesCancel anytime
What We Build

Workflow automation packages

From single automations to full operational suites—priced for South African SMBs.

Single Workflow

One high-impact automation. Perfect for testing the waters.

Setup
R15,000
Retainer
R5,000/mo
Lead routing, scheduling, or dispatch
WhatsApp/SMS/email notifications
Simple management interface
Timeline: 7–14 days
Most Popular

Workflow Bundle

3 connected automations working together.

Setup
R35,000
Retainer
R12,000/mo
Cross-workflow data sync
Unified operations dashboard
Advanced integrations (CRM, accounting)
Timeline: 3–4 weeks

Operations Suite

Full department automation layer.

Setup
R75,000
Retainer
From R25,000/mo
5–8 automated workflows
Department-wide dashboard
Role-based access controls
Timeline: 6–8 weeks
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Our Process

From diagnosis to deployment

01

Diagnose

Free 30-min call. We map your workflow, identify bottlenecks, and estimate ROI.

30 minutes
02

Design

Fixed-scope proposal with clear pricing. We spec every feature before writing code.

3–5 days
03

Develop

Bi-weekly demos. You see progress, give feedback, and stay in control throughout.

1–8 weeks
04

Deploy

We launch, train your team, and stay for 30 days post-launch to optimise.

Ongoing support
Our Principles

The non-negotiables that guide us

01

Business first, technology second

We start with your workflow problems, not what's trendy in tech. The best code is code that solves real business problems.

02

Transparent, always

Weekly demos. Clear timelines. Fixed pricing. No surprises. You always know where we are and where we're going.

03

Built for humans

Software is only valuable if people use it. We obsess over UX and train your team until it feels natural.

04

Measure everything

Every feature gets ROI tracking. Every automation gets time-saved metrics. We prove the value we create.

05

Own the outcome

We don't just deliver code and disappear. We stay for 30 days post-launch to optimise and ensure success.

06

Scale from day one

No "we'll refactor later." Every system is built to handle 10x growth from the start.

Ready to automate
your operations?

Book a free 30-minute diagnostic call. We'll map one of your workflows, identify what's automatable, and give you a clear path forward—no obligation.

Book Free DiagnosticBuild Your Quote
Free consultation
24hr response
No obligation
Honest assessment