Enterprise Operations Infrastructure

Operational systems
built for scale

Custom software infrastructure that reduces operational costs, eliminates manual processes, and scales with enterprise requirements.

Designed for organizations where software failure is not an option.

Fixed-scope engagements with transparent pricing
12-week delivery cycles from discovery to production
Enterprise security standards built-in from day one
99.9% uptime
Fixed scope
85%
Error reduction
Across multi-department implementations
R1.2M
Annual savings
Across recent enterprise operations
20+
Enterprise clients
R45M+
Value delivered
99.9%
System uptime
The operational cost

Scale creates complexity.
Complexity creates cost.

Mid-market companies lose operational efficiency to fragmented systems, manual workflows, and integration gaps that compound at scale.

0%
Slower growth
Up to 40% slower due to operational friction
0hrs
Lost weekly
Manual data reconciliation
R0k
Monthly cost
Process inefficiency
0+
Systems in use
No integration layer
Current state
CRM
Disconnected
ERP
Disconnected
Excel
Disconnected
Slack
Disconnected
Email
Disconnected
Custom
Disconnected
6 systems. Zero integration. Manual reconciliation.
Unified platform
Unified data
Real-time sync
Automated workflows
Single dashboard
One system. Complete visibility. Total control.

Operational software designed for your specific workflows

Purpose-built systems that eliminate manual processes and scale with your business

Core capabilities

Enterprise software
infrastructure

Custom operational systems designed for mid-market and enterprise requirements

Workflow automation

Eliminate manual processes that consume resources and introduce errors

End-to-end process automation
Rule-based decision logic
Exception handling protocols

System integration

Connect disparate platforms into unified operational infrastructure

API layer development
Real-time data synchronization
Legacy system connectivity

Custom platforms

Enterprise-grade operational software built to your specifications

Scalable architecture design
Role-based access control
Audit trail implementation

Data infrastructure

Centralized data architecture with enterprise security standards

Database optimization
Data warehousing solutions
Compliance framework integration
Security
SOC 2 Type II
Testing
90%+ coverage
Availability
99.9% SLA
Compliance
POPIA ready
Live demonstration

Experience operational
software in action

Interact with a fully functional workflow management system. Move tasks through stages, trigger automated communications, and observe real-time operational coordination.

No credentials required. Experience the interface, automation logic, and data architecture that powers enterprise operations.

Task orchestration

Drag-and-drop workflow stages with automated status updates and team notifications

Real-time coordination

Watch automated communications trigger as tasks progress through your pipeline

Data visualization

Interactive dashboards with metrics, filtering, and export capabilities

democrm.tapnet.co.za
Drag tasks between stages
Create and assign activities
Filter and export data

See potential for your operations?

This demonstration represents a standard workflow module. Your operational requirements determine the final architecture and feature set.

Engagement process

Discovery to deployment.
12 weeks.

Structured delivery methodology with defined milestones and deliverables

01
Week 1

Discovery

Operational audit and requirements documentation

Fixed-scope proposal
02
Weeks 2-3

Design

System architecture and interface specifications

Technical specifications
03
Weeks 4-12

Development

Iterative development with bi-weekly demonstrations

Production-ready code
04
Week 12+

Deployment

Go-live with training and optimization period

Operational system

Standard commitments

Included in every engagement without exception

Fixed scope and pricing
Bi-weekly progress demonstrations
90%+ automated test coverage
Complete code ownership transfer
Our approach

Operational competence
and technical depth

We combine enterprise operational experience with senior engineering capability

01

Operational experience

We've managed operations teams and understand P&L constraints, compliance requirements, and business risk. This isn't theoretical—it's experience from running similar functions in enterprise environments.

02

Technical and business fluency

Senior engineers who communicate effectively with both technical teams and C-suite executives. We optimize for measurable business outcomes, not just technical sophistication.

03

Systematic execution

Established patterns, comprehensive testing from initial development, and clear decision frameworks. Speed comes from methodology, not shortcuts.

04

Long-term alignment

Systems designed for internal team maintenance. No vendor lock-in. We provide candid recommendations even when they reduce our engagement scope.

Technical execution meets operational understanding

Most firms offer either strong technical capability with limited business context, or business acumen without technical depth. We deliver both without the overhead typical of large consulting practices.

Enterprise standards

Security and compliance
built-in from inception

Enterprise-grade requirements are standard in every engagement

SOC 2
Security standards

Type II compliance framework

99.9%
Service level

Uptime guarantee with monitoring

90%+
Test coverage

Automated testing requirement

POPIA
Data compliance

South African data protection

Transparent pricing structure

Fixed-scope engagements with defined deliverables and timelines

Discovery audit
R15k–25k
1 week
Process automation
R50k–150k
4–8 weeks
Platform development
R150k–400k
12–16 weeks
Ongoing support
R10k–30k/mo
Monthly

All engagements begin with a fixed-price discovery audit that defines complete scope, timeline, and cost before development commences

100%
Code ownership
30-day
Optimization
Bi-weekly
Demonstrations
Fixed
Scope
Start the conversation

Schedule a discovery
consultation

Discuss operational requirements with our solution architects. No sales agenda—just technical evaluation of your needs.

Begin with a technical consultation

No sales pressure
Technical evaluation only
NDA available

Consultations typically cover operational requirements, technical architecture, integration points, security standards, and preliminary timeline estimates. We provide a fixed-price discovery proposal at the conclusion.